Store Policies

Shipping & Return Policies

Returns

We guarantee 100% satisfaction with any supplements purchased from our website. If for any reason you are not completely satisfied with your purchase, you may return it within 45 days of receipt for a full refund less original shipping charge. We will refund you for any unopened items plus one that you may have opened before deciding to request the refund (limited to one opened bottle of each specific brand/supplement item type in your return).

Our return shipping address is below. Please be sure to include a note indicating your refund request.

FFTF Shipping Dept
334 Cresswell Rd.
Baltimore, MD 21225

Ship Method

Orders are shipped via USPS from our facility at Baltimore, Maryland (shipped by From Fatigued to Fantastic, LLC).

Ship Times

All orders are processed and shipped within 48 hours of the time you place an order. Standard Shipping is free to U.S. locations on orders over $60. Ship time is typically 4-7 business days (i.e., weekdays only).

International Shipments

Allow 2-4 weeks delivery if shipped outside the U.S.

Many countries have prohibitions on importing certain types of supplements (for example, some countries prohibit supplements that contain ingredients from an animal source). We do not monitor for these restrictions ourselves. We therefore strongly urge customers to verify that there are no import restrictions on supplements they order from us BEFORE placing the actual order with us. Please note that we do not take responsibility for lost (or confiscated) packages.

Should your package be held at customs due to labeling requirements, you can contact customer service to request any documentation that may be needed. We will do our best to accommodate the request.

Some countries only allow plant-based supplements to enter their countries. This includes Australia, New Zealand and Canada. In these countries (and possibly others), all hormone supplements containing animal gland extract are prohibited and may be confiscated upon entry to the country. Supplements possibly subject to this include those listed below. You should verify the regulations in your country before ordering any of these.

• Adrenal Stress End
• BMR Complex
• Pregnenolone
• DHEA
• ProBoost
• 5-HTP

In addition, due to the cassein and whey contained in the Energy Revitalization System, special source documentation is required within the shipment paperwork in order to be permitted importation. We include this special documentation with the shipped package.

Duty Fees

Payment for any duty fees assessed by a non-U.S. country importing products from us is the responsibility of the buyer.

Need Additional Help?

For assistance or questions, please contact us by email or call us at 1-800-333-5287.

Note: Products, prices and product quantities for items sold through our website are subject to change at any time without notice.